Dinilu DE

Calculate cost and delivery time quick and easy for bespoke promotional and printed products.
advertising specialities, promotional merchandise, bespoke custom printed gifts, disposables and many more.

Frequently Asked Questions - General questions

Yes — we can ship your printed or promotional items to multiple offices or shops, in the same country or across borders, in different quantities per location. We can also split the invoicing, so each recipient or department is billed separately if needed. Just send us the addresses, quantities, and billing details, and we'll handle the rest.

We are pleased to collaborate with most countries, but unfortunately, we are unable to conduct business with the following nations and territories at present:

  • Congo
  • Cuba
  • Iran
  • Israel
  • North-Korea
  • Sudan
  • Syria
  • Belarus
  • Russia
  • Russian occupied territories in Ukraine

This means we cannot ship or receive and make or receive payments from these countries and territories. Please note that this list is subject to modification as conditions evolve.

We have a lot of experience working with non-profit organizations and charities. This also means that we face a lot of challenges in sponsoring projects. It would not be fair or ethical to give a generous discount to one customer while making another charity pay the full amount. That is why we keep our prices low and consistent for everyone.

We are happy to provide our assistance with the design and printing of the details of the sponsor you have secured.

There are two options for transporting goods from China to Europe, each with its own cost structure and transit time.

Sea freight:
Low cost per m³ or kg, but relatively high fixed fees for documentation and customs clearance. Shipping, loading, and unloading typically take around four to six weeks. We normally ship to Rotterdam in the Netherlands; delivery to your location by truck adds a few extra days.

Air freight:
Higher cost per kg, plus documentation and customs fees. Goods are flown to Amsterdam and then trucked to your location, taking approximately one to two weeks in total.

Tips to reduce transportation costs: combine multiple items in one order and plan ahead. Our website automatically calculates the total cost and lead time for your products. For very large volumes we can look into dedicated freight options — please contact us for more information.